IT Help Desk Assistant

IT Help Desk Assistant

Location: Sarajevo, Bosnia and Herzegovina.

Application Deadline: October 19, 2020

Terms: The position is full-time, 1-year employment contract, pending a six-month probation period.

The Organized Crime and Corruption Reporting Project (OCCRP) is a growing, global nonprofit media organization that is reinventing investigative journalism for the public good. By developing and equipping a global network of investigative journalists and publishing their stories, we expose crime and corruption so the public can hold power to account. We see a future where organized crime and corruption are drastically reduced and democracy is strengthened. Our global team includes editors, researchers, data engineers, security specialists, administrators, technologists, strategists, corruption experts, and connectors each with areas of in-depth expertise.

Position Overview

OCCRP is looking for an IT HelpDesk Assistant to support our growing team. You will be part of our IT Help Desk responsible for providing front line technical support to staff in Sarajevo and abroad, as well as to our wider network of journalists across Eastern Europe, Central Asia and the world.

We are looking for someone with enthusiasm and willingness to learn. Interest in technology and in providing frictionless customer services are essential. We will provide support and training to get you up to speed. Familiarity with computer systems, mobile devices and other tech products is a plus.

Job Description

Team: Tech

Responsibilities

Skills and Experience

Required:

Desirable:

To Apply

To apply, please send a CV and a cover letter explaining why you want this job and why you are a good fit for the role, by October 19,2020. As this is an entry level role, and many candidates do not have extensive work experience, the cover letter is especially important. We will not consider applications that do not have a comprehensive cover letter. Please send the letter along with a resume to jobs[at]occrp.org.

All applications must be submitted in English. Incomplete applications will not be considered. We regret that we are not able to reply to unsuccessful candidates.

As an equal opportunity employer, OCCRP values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We offer competitive salary/compensation and benefits and encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon race, religion, color, national origin, sex, medical conditions, family status, sexual orientation, gender identity, gender expression, age, disability, genetic information, or any other legally protected characteristics. If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process, please contact hr[at]occrp.org.

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