IT Help Desk Assistant

Photo credit: Edin Pašović

IT Help Desk Assistant

26 July 2019

Location: The position is based in JDN’s headquarters in Sarajevo, Bosnia and Herzegovina.

Terms: The position is full-time, pending a standard six-month probation period.

Date of Issuance: 26 July 2019

Deadline: 31 Aug 2019


Journalism Development Network JDN, Inc is looking for an IT helpdesk assistant to support our growing team. You will be responsible for providing front line technical support to staff in our Sarajevo office, as well as our wider network of journalists across Eastern Europe, Central Asia and the world.

We are looking for someone with enthusiasm and willingness to learn. We will provide support and training to get you up to speed. Familiarity with computer systems, mobile devices and other tech products is a plus.

To apply, please send a cover letter explaining why you want this job and why you are a good fit for the role. As this is an entry level role, and many candidates do not extensive work experience, so the cover letter is especially important. We will not consider applications that do not have a comprehensive cover letter. Please send the letter along with a resume to jobs[at]


What you bring to the table:




What you get by joining JDN:

To apply

To apply, please email a letter of interest and your resume to jobs[at] by 31 Aug 2019.

We regret that we are not able to reply to unsuccessful candidates.