Help-desk Assistant

Photo credit: Edin Pašović

Help-desk Assistant


Location: Sarajevo, BiH

Terms: Part-time, 25hrs/week, subject to 3 months’ probation period.

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The Organized Crime and Corruption Reporting Project is looking for an IT Help-desk Assistant, preferably with experience in software development or systems administration, initially for 1 year with a possibility for extension. Experience gained in the classroom and through personal application will be welcome.

Over the period, you will work with OCCRP’s technical team in Sarajevo, as well as OCCRP’s staff elsewhere in Eastern Europe and Central Asia. You will experience the challenges of working in a difficult social and political environment, where we work to expose organized crime syndicates and corrupt politicians. You will work with our team to manage and build complicated software systems, fend off attacks on our networks, and assist journalists with data analysis.

Applicants should have good analytical skills, and should have at least some familiarity with Linux, Python, major databases (both SQL and NoSQL), and basic understanding of modern cryptography and security tools, but enthusiasm and ability and willingness to learn are more important than current technical skills. We are looking for individuals majoring in Computer Science, Mathematics, Network Engineering, or Engineering ideally, but other fields are not excluded. An understanding of Russian, Romanian, or Balkan languages is a plus.

Tasks will focus on day-to-day operations in Sarajevo office, and depending on skills and interests could also include software development (Python, JavaScript, Bash, PHP, Java, and more), data management (scraping, mapping, database management), system management (docker, nginx, and various other systems), documentation and testing new software applications and various other technical work.

To apply, please email a letter of interest and your resume to jobs[at] by 13 December 2018. All applications must be submitted in English. Please note that either BiH citizenship or the right to reside and work in BiH is required.

We regret that we are not able to reply to unsuccessful candidates.